Information & Assistance

​Call:   262-284-8120 or 262-238-8120 - metro

Roles & Responsibilities
The Aging and Disability Resource Center listens carefully to understand each person's unique situation. We then gather information about available options, and connect people to services and resources that best fit their needs so they can maintain control of their lives.

We provide information to the general public about services, resources, and programs in areas such as: disability and long-term care related services and living arrangements, health and wellness, prevention, adult protective services, care giving, transportation, home maintenance, and nutrition. Aging and Disability Resource Center Information and Assistance staff will also provide help to connect people with Supplemental Security Income (SSI), FoodShare, and Medicaid as needed.

The ultimate outcome the Aging and Disability Resource Center is to empower and support adults in planning for their current and future long-term care needs.

Long-Term Care Options Counseling
We offer consultation and advice about options available to meet an individual's long-term care needs. This consultation includes discussion of the factors to consider when making long-term care decisions. The Aging and Disability Resource Center offers pre-admission consultation to all individuals with long-term care needs entering nursing facilities, community-based residential facilities (CBRFs) and residential care apartment complexes (RCACs) to provide objective information about the cost-effective options available to them.

Please visit our Long-Term Care Programs tab for further details.