Family Support Program

Program Details
The Family Support Program is a state funded program that may provide services and support, based on eligibility of the child with a disability. A family is eligible for services if they meet the Family Support Guidelines and their disabled child is residing in their home and the parents must be able to care for their child in their home if financial, physical or other barriers are reduced or eliminated and adequate community support services are provided.

The program is primarily intended to assist families throughout the child's school years, ages birth to 21.

What the Program Offers
The Family Support Program provides individual services and support to families that include a child with severe disabilities. A severe disability is a physical, mental or emotional limitation which seriously limits the child's ability to carry out basic daily living activities such as learning mobility, self-care, and communication.

The family support case manager and parents work together to develop an individualized service plan for each family. The program offers:
  • Information and help in finding services and maximizing community resources.
  • Limited funding to buy needed services and goods that can't be bought through other sources.
  • Help in linking families with other families to strengthen natural supports.
Home modifications, specialized transportation, special equipment, in-home nursing care, and respite care are examples of items and services the Family Support Program can help the family purchase. There is a maximum limit for each child per year. A child's budget is determined annually and is based on the assessed need of the family and available resources. Although family income is not a basis for eligibility, cost sharing may be required on a sliding fee scale.

Eligibility
Families are eligible for services if they have a child with severe disability who is under the age of 21, not enrolled in the Family Care Program, IRIS, or partnership, and is attending school and living at home. Although family income is not a basis for eligibility, cost sharing may be required on a sliding fee scale. The application process includes an eligibility determination and a needs assessment.

Once eligibility is determined, a case manager schedules a home visit with the family. Together, they develop a service plan that addresses the family's unique situation, identifies support needs, sets priorities and outcomes.

Available Services
  • Case management, support, and service coordination
  • Utilizing informal supports of the family
  • Refer to community supports
  • Link to support services, counseling, daily living skills, respite communication aids, home modifications, adaptive equipment, medical supplies not covered by insurance, and other resources
Eligibility
  • Age birth to 21 years
    • The child is not enrolled in the Family Care Program, IRIS, or partnership, and is attending school and living at home
  • Although family income is not a basis for eligibility, cost sharing may be required on a sliding fee scale
  • An eligible level of care must be established on the Children's Functional Screen
  • Child must be a resident of Ozaukee County
  • The child must live with his or her parents / legal Guardian, or be in a kinship placement
The program provides limited funding to purchase specific categories of authorized services and/or goods the family needs but cannot obtain through other sources. Families in crisis situations are given priority, however, many children continue on the program year after year. The Family Support Program has an active Advisory Committee that meets quarterly.

How to Make Referral
A referral does not guarantee a child will receive formal services. Services are based on funding availability. Some families may have their needs met through informal supports. There may be a waiting list for this program.

How to Apply for Services
The first step to find out if your child is eligible for services in Ozaukee County is to contact the Ozaukee County Department of Human Services Children's Long Term Support Services intake social worker at 262-238-8200 or 262-284-8200. Because each county has limited funding for the program, eligibility does not guarantee a family will receive services. Agencies may have waiting lists for services and assessments.